TANZEELA, Tanzeela. A study of Distinguishing Operative TQM Factor Monitoring of Program, Process and Performances in the Public Sector Universities of Pakistan. International Journal of English and Education, [S. l.], v. 6, n. 1, p. 297–312, 2017. Disponível em: https://ijee.org/ijee/article/view/297. Acesso em: 6 nov. 2026.