HEI, Kuang Ching; JAAFAR, Jawakhir Mior; DHANAPAL, Saroja. A Typology of Address Forms Used in Malaysian Government Agencies. International Journal of English and Education, [S. l.], v. 1, n. 1, p. 61–78, 2012. Disponível em: https://ijee.org/ijee/article/view/690. Acesso em: 13 nov. 2026.